Tuesday, August 5, 2008

SAM4s Cash Registers

SAM4s makes a great line up of commercial grade cash registers. From entry level registers to high end feature rich POS terminals. The most popular model they have is the SAM4s ER-650, which is a very powerful and affordable cash register. The current model line up includes

  • SAM4s ER-150
  • SAM4s ER-265
  • SAM4s ER-285
  • SAM4s ER-290
  • SAM4s ER-350II
  • SAM4s ER-380M
  • SAM4s ER-390M
  • SAM4s ER-650
  • SAM4s ER-650R
  • SAM4s ER-655II
  • SAM4s ER-5115II
  • SAM4s ER-5215M
  • SAM4s ER-5240M
  • SAM4s SER-7000
  • SAM4s SER-7040
  • SAM4s SPS-2000

Most of the SAM4s Cash Registers can interface to:

  • Computer
  • Integrated Credit Card
  • Pin Pad
  • Scale
  • Coin Changer
  • DVR Surveillance
  • Kitchen Video
  • Kitchen Printer
  • Integrated Gift Card
  • Barcode Scanner

One real nice thing about SAM4s compared to other brands is that they make the options affordable. A couple good spots to buy these online are SAM4s Cash Registers from The Cash Register Guys and SAM4s Cash Registers from POS Estore. Both also carry supplies and offer support.

36 comments:

Debbie said...

on a sams4 er-650 how can I make it not print the kp or order on the reciept, all we need is the standard reciept and not the bottom part just showing what was purchased again without prices. This seems like a waste of paper and would like it to stop.

TLM said...

SAM4s ER-5115II cash register, PLU button problem #15 Igot it programed by entering the 2 digit # and the PLU key. After that we tried using it and it won't ring anything in to the regtister. I get an error code of E1 but I have know way of knowing what that means, Should the register be returned or is it a program error that can be fixed and if so how?

Dave said...

It is printint that because you have the items printing to a KP and the register can not find the KP so it prints back at the register. The ER-650 prints to the KP as assigned to groups. Go to group programming and tell each group not to print to the KP. That should do it.

Dave said...

TLM, well there is quite a bit to look at here. First off, no the machine does not sound as though it is broken, just programming issues. E1 just means a mistake in entry.

I would first redo program 100 for PLU 15

Program 100 - PLU Status Programming
1. Turn the control lock to the P position.
2. To begin the program, enter 1 0 0, press the SBTL key.
1 0 0 SBTL
3. Select the PLU or PLUs you wish to program in one of the following ways:
 Press a PLU key on the keyboard, or
PLU
 Press multiple PLU keys that are to receive the same status, or
PLU PLU PLU PLU
 Press a level key, then an PLU key, or
LEVEL PLU
1/2/3
 Enter the number of the PLU (1-1000) and press the PLU key, or
PLU
 Enter the number (1-1000) of the first PLU in a range of PLUs that are to receive
the same setting; press the PLU key. Enter the last number (1-1000) in the range;
press the PLU key.
PLU PLU
4. Refer to the "PLU Status Chart" on page 100 to determine the values for N1 through
N8. (If an address offers more than one option, add the values for each option and enter
the sum. For example, if you wish the PLU to be taxable by rates 1 and 3, add the
values for your choices, 1 + 4, and enter the sum "5" for address N5.) Enter the values
you have selected, press the X/TIME key. (You do not need to enter preceding
zeros. For example, if you are only selecting a value for N8, i.e. taxable by tax 1, just
enter 1.)
N1 N2 N3 N4 N5 N6 N7 N8 X/TIME
5. To program additional PLUs, repeat from step 3, or press the CASH key to finalize the
program.
CASH

Big Joe said...

sam4s ser 7040. Having trouble getting the ecr to communicate with my pc. I have checked the cable pins, set the til to 1 the register to all zero. I get a time out error.
I also have been unable to create a daily and end of month report that shows the tax and gross and net totals.

Dave said...

OK Big Joe, few questions which software are you using PC Poll or SAM7000?

Has it worked before or is this a new deployment?

Where did you get the cable you are using? If you made it where did you get the pin outs?

For your reports sounds like you just need the Financial report.

The SER-7040 is one of many commercial grade SAM4s Cash Registers

Unknown said...

Hello, I put a new logo on my till and now every time I enter an amount above 10p it comes up with error code e1. we are a very busy shop and I cant be without a till. thank you

Dave said...

Jessica, need a little more detail to help. What model register are you talking about?

E1 is a pretty standard error on most registers that just means you are entering something wrong or against the rules in the programming so that error code is often not helpful.

The symptoms you are talking about sound as though you have set a HALO on your department keys or payment keys. A HALO is a High Amount Lock Out and is designed to help prevent large over rings. It stops clerks from entering large amounts by accident, however often they are miss set and can cause problems like this.

A program scan of departments or PLU's may help uncover if this is the problem. Same thing if it is the payment keys.

Hope some of this helps.

cash register

Louise said...

Hi I have a Sam4s ER-285M register and I cannot figure out how to put in a percentage I want to be able to set up a 5% & 10% key and I also don't understand how to set up my Business name and information on the receipt paper I have gone by the instructions in the manual but I must be doing it all wrong.. ugh! HELP ME PLEASE...

Dave said...

Louise, pretty easy to program. Turn key to P enter 90 Subtotal 05000 press the discount key you are programming press cash. Repeat for the other one sub 10000 for the rate and press the other percent key.

The logo message is programmed in with 700 Subtotal line # (1 through 6) press x/time, type in the text and press subtotal press cash. Repeat but sub the line # with line 2, then repeat for line 3 etc.

SAM4s ER-285M cash register with optional credit card interface

Unknown said...

We have the sps520 model and it is saying authorization not legal or something like that. We are not able to sign in with our employee numbers and can't change it to another setting to try to fix. How can we fix this issue?

Dave said...

Lynne, that is a very odd error. I would be interested in if that is the actual error? Going from that error is sounds like someone has programmed authority levels however that is a guess based on that error that I have never seen before. You can sign in with the System Admin code and make changes. If you bought the register from us you can call me and I'll give you that code. If you did not buy here we do offer support for a fee. You can call to arrange at 1-800-863-2274

Support for SAM4s SPS-520 cash registers

Unknown said...

Good afternoon. I Have a sam4s er-285, and now the register is always in mode void even when I turn the key to off,reg... and if I try to register something it appear in the screen error plu without data (the register is portuguese, i don't now if the error is the same in english, in portuguese itsay "Erro plu s/dados)

Dave said...

Gabriel, it sounds as though you have started a void transaction and did not finish it. Try this, Turn key to Void, press Cash button. If you started a transaction in void this will close it out and let you return to the Reg mode and continue.

SAM4s ER-285M cash register

Unknown said...

which one is the cash button?

Unknown said...

ok, I found the cash button. But it doesn't do anything, only the register start beeping, than appear the error "erro plu s/ dados" in english means error plu without data

Dave said...

The cash key unless moved is the bottom right corner button also known as Cash Amount Tender.

cash registers

Dave said...

Then that must not be the cash key. If you have a C key and the manual you should do an initial clear. If that does not work this cash register may have a serious issue, sorry

Unknown said...

Sorry, I didn't understood. A C key? I have the manual, in english and portuguese (download both). Could be something inside the register, like bad connection between the key and register?

Dave said...

The C key is the master key for the cash register. The "C" key allows you to turn the register to the service mode. Should have been in your set of keys and the manual should instruct you on how to use it to perform an init clear. Good luck

cash register

Unknown said...

I'm nout with the register anymore (only tomorrow now), it's already almost 9pm here. But you spoke service mode (s), and i saw the same option in the manual, but this register doesn't have that option

Dave said...

It does, it is just not marked, just follow the instructions in the manual.

cash registers for sale

Patty said...

I have a Sam4s ER-5240 and am having some difficulty, even after looking through the manual. On start up today, the register had a E00 error. In the process of trying to clear that, we ended up with a Closed error. That happened after doing an initial clear, as suggested on another website. We do not sign in clerks, so this isn't something we have seen before.
I would appreciate any help you could give.

Dave said...

Patty, because you have done an init clear you must log in with a clerk number at least once. Use clerk 1

That will do it!

SAM4s ER-5240M cash register

Unknown said...

can anyone tell me what kp stands for when setting my plu on a sam4 er265

Dave said...

Sure, it means Kitchen Printer. We do carry SAM4s cash register kitchen printers

Unknown said...

Hi, I have a Sam4s ER-5200M Electronic Cash Register and it has been turned off for a long time. When we attempt to turn it back on, a high pitched beeping sound is constant on any key setting and it says "sequence error" (code E00). Can anybody help? Thanks.

Dave said...

Ashlie, the "sequence error" (code E00). is a very generic error. It could mean you really are just entering something out of sequence for example. It could mean the register is in the middle of something too. However you mentions turned off for a long time. Does that mean unplugged for a long time? What is a long time? It may be the rechargeable battery has been depleted.

We do offer support for a fee and maybe able to have the machine working in just a matter of minutes. To arrange support for a fee it is 800-863-2274

SAM4s ER-5200M

Deb said...

Hi, I have a ER-5240M, REGISTER . at end of day I try to do a report and finalize but the button will do nothing, the item and subtotal discount buttons are dead as well. everything else beeps when you push the buttons, the manual says nothing about the fix. Can you help me?
thanks Deb

Dave said...

Deb, there should be an error message displaying too? Probably just operator error but without error code or more information difficult to say. We do offer support for a fee if you did not buy from our company. If super simple $30.00 consultation via phone and we can probably resolve quickly. If you bought your cash register from us call us and we will knock it out for free if simple. Number for support is 800-863-2274 and again is not a free support call unless you bought your register from "The Cash Register Guys, Pro Cash Register, National Business Systems and POS and Cash Registers" We are the help desk for those companies only.

Cash Register sales and service

Kelly Lynn Thomas said...

Hi, we just set up a new SAM4s ER-5115II cash register, and the PLU 1 button is not working. When we try to ring in something under #1, we get an E1 error message. All the other PLU buttons are working, and I'm not finding anything helpful in the manual.

Thanks!

Dave said...

Kelly that is a very generic error and could mean a dozen different things. I would just re-program that PLU button from scratch. If you bought it from us please call us and we will walk you right through it. If your dealer does not help you we offer support for a fee.

Cash Register

ejandcj777 said...

sam4s ser 7040 left unplugged for very long time register turns on and nothing shows on display the customer display shows Ser-7000 please help

Dave said...

I'm sure it is a dead battery. It may or may not charge again. You can attempt to charge for 24 hours, perform a master clear on the register and re-program it. Test the battery before you spend the time to reprogram. Might be time for a new cash register

Unknown said...

Is there a way to make the font in the preamble larger in an ER390M?

Dave said...

Some SAM4s registers can accommodate 6 lines of preamble however I don't recall on the 390M check here SAM4s cash register manuals