Should you pay for programming when you buy a new cash register?

 

We can program your SAM4s cash register when you buy it.

Get the most from your new cash register and save hours of your time by having us program the register before we ship it to you. The way the process works is first you select the model you want and place your order with custom programming. We will then send you a programming worksheet for the model you ordered. You will complete that form and return to us. That form includes all the information we need to custom program and label your new register. That programming includes tax rates, department names, discounts, payment types, receipt message, graphic logo and more.

Our programming also comes with six months support

One reason our customers have so much success with their new register programmed by us is because this service also includes six months of telephone support. When you first receive your new cash register we will schedule a time with you to teach you how to use your new register. After that initial training you can call and get any of your questions answered that arise as you start using your new cash register. Even if you tax rate increases or you need to make a change and cant recall how, you can call us in those first six months for free (during  our regular business hours). All of this is included in you programming fee. If you did not buy our custom programming service and need help we can still do that for you it would just be chargeable by the half hour. For more information please call 800-863-2274

Yes we support SAM4s Cash Registers regardless of where you bought your register

Do you need technical assistance for your SAM4s Cash Register

Well you are in luck, we do offer support over the phone for all of the SAM4s models. You might be amazed at how much we can do over the phone and of course with one of the more advanced systems we can log in remotely. Before you call please understand we do charge for this support. At the time of this post July 2024 we charge $130.00 per hour with a $70 minimum for thirty minutes. We do charge regardless of the outcome of the call but in most cases we are successful in 30 to 60 minutes. We will attempt to vet you problem in advance to make sure it should be resolvable over the phone.

What will you need to have us help you with your cash register over the phone 

You will need to have a phone at your cash register, you will want to have the programming key and maybe even the service mode key (marked C). When you call to set up the support call please make sure you know the model number of the SAM4s as there are probably twenty different models. Also when you call to arrange a support call we rarely have time to do it when you phone in and we will schedule an appointment with you and a support technician. If it is an emergency please let us know and we will make every attempt to deliver support as quickly as possible. To arrange a support call please call us at 800-863-2274  

How to backup your SAM4s SAP-630R and SAP-630F

 Simple Backup instructions for your SAM4s SAP-630 Terminal    

Making backups is an important part of managing your point of sale system. There is no reason to neglect this task especially when it is so easy to do. This video is for making an on-the-fly back up to a flash drive, but there are other methods you should be doing as well and we will make some videos of those soon. How often you back up your system is up to you of course but the more the better. One of the reasons we were motivated to create the videos this week was having a client that just had their cash register stolen right off the counter. When they recovered it sadly it was in pieces. If you are using these systems as standalone terminals which is popular you may not have any other back up if you elected not to back up in an automated process (which we recommend). If you have any questions please let us know. 800-863-2274 

Backing up your Database on the SAP-6600 terminal running SAM4pos

 

Now you don't have an excuse for not having a backup of your SAM4pos system on the SAP-6600

You never want to find yourself needing a back up and not having one. So we have created a video to show you how to create a back up on the fly using a flash drive. There are other ways of making a back up with this system and you should be making those on a schedule but in the meanwhile if you are not make certain you make this one from time to time. It's is easy to and you only need a flash drive.

SAM4s makes a great replacement for NCC Reflections POS System

Are you tired of NCC Reflections? Replace it with SAM4s!

At one point we used to sell NCC Reflections, and to be fair it was an OK system. Then SAM4s released the SAM4pos system and we started selling it. After installing just a few SAM4pos systems we had to ask ourselves why are we still selling this old legacy NCC Reflections? Didn't take us long to drop NCC and move on with the future of POS which is not a legacy windows based POS system. We have gone on to replace many Reflections since then starting three years ago. If you are struggling getting support for your legacy Point of Sale System don't wait any longer, give us a call and lets install a system built to last for a long time at an affordable price. 

SAM4pos now interfaces to Scan Data, Credit Card, and The Berg Liquor Dispensing System

Just a month ago we replaced another NCC where the client could not get it to work with the Berg Liquor Control system.  We were able to replace the system very quickly and the only Reflection they deal with now is in the rear few mirror. SAM4pos was designed for the mom and pop retail or restaurant business. We know you want a system you can own, instead of paying for forever, a system that you can use any credit card provider you want or none at all. Not many systems on the market today can say that any longer, but we can. The SAM4pos system was made to resemble the good old days when you would walk down to the corner store and buy a candy bar and soda and say hello to the store owner that knows your entire family. We are not some faceless corporation where you become just a number. Most cases here you work with the same support person for years.

If you're ready to move to a POS system that is affordable, scalable and is future proof call us

You can reach us at 800-863-2274 or of course on the web at https://www.cashregisterguys.com/sam4pos.html and we can help you select the right hardware for your business.

Exporting your database from the SAM4s SPS-520R Register to another system

Export your UPC Database from the SPS-520 Register

We can assist you in an UPC Export from a SAM4s Register

As the popular legacy model SAM4s SPS-520R becomes older we are receiving more and more request from current users to retrieve their UPC Database. This makes a lot of sense of course because you could have many years of UPC items in your register that took hours to create. However, before you just run out and try to create this file there are some things you need to know. We speak to end-users weekly about this very subject so below please find a FAQ about this topic.

1. First, the good news. Yes you can have a CSV file of your UPC database created from this register.
2. The bad news is, NO the register can not produce a usable Database on its own, it is not that simple.
3. Yes even though the register has a USB port and you can back the data up to a flash drive, that is a proprietary database and on it's own won't work. 
4. Software is required to produce the UPC file you are looking for. The chances of you owning that software is very slim. No the software is not free and it's unlikely you will want to buy it just for this purpose. 
5. Yes, we provide this service and here is how we do it. You make a back up of the register on a Flash Drive, you email us that file, we take that file and upload into the software, we produce the CVS file, we email you the CSV file. No it is not free unless you are buying a new system from us. If you are moving to a system that has nothing to do with this we charge five hours of labor to complete this.
6. Keep in mind, we will be exporting what the register contains. That data may or may not match the fields you wish to import in. That has zero to do with our exporting of the data.
7. Keep in mind the SPS-500 series does not store leading Zeros in a UPC number, you must deal with that in your new system and people do it all the time.

We can import your UPC Database from the SPS-520 into another SAM4s for Free

If you are upgrading to one of the new SAM4s products like the SAP-630R then we will import your data for no charge. Please read that again, no we don't just do this for free, you are required to buy a new system from us if you want to have this done for no cost.  Also if you are calling us to arrange this to use the data in another system, no problem but when you contact us please just tell us what you are doing so we can cut to the chase. We have no problem performing the work for you for a fee. Please don't call and act like a customer just trying to get a file of your prices etc. We know every time what you are asking for and we will both save time if you are just honest. It happens every week and waste our time and yours. 

If you are looking to have this service done for you or perhaps you want to upgrade the system through us than please contact us at 800-863-2274 or at https://www.cashregisterguys.com/ 

 

Quick Overview of how to move around in SAM4pos

 

Overview of SAM4pos on the SAP-6600 and SAP-630

In this video we show you how to navigate the different menus and what they each do. This will be the same for the following models SAP-530R, SAP-530F, SAP-630R, SAP-630F, SAP-6600, and SAP-6600II. 

The SAM4s POS system is designed for both retail and restaurant applications. 

This video is helpful regardless of whether you are using the SAM4s software in a retail or restaurant environment. The system is very comfortable in either environment but you would set the system up appropriately  depending on the business you are setting it up for. 

If you are looking to implement a SAM4pos system or need help contact us

Our company National Business systems AKA "The Cash Register Guys" are the experts of the SAM4pos system. We sell, and support this system all over North America. We can also help you if you bought from a company that does not know what they are doing. Call us at 800-863-2274 or on the web at www.cashregisterguys.com

Adjust the screen contrast on the SAM4s SPS-300 series registers

This happens to be one of the SAM4s troubleshooting calls we get every day. The cashier screen on one of the following models has gone blank. This happens to the SPS-320, SPS-340 and the SPS-345 but the cashier has no idea what caused it or how to fix. The good news is in my experience 99% of the time the cashier has inadvertently adjusted the contrast so much the screen can no longer be read. Good news is there is nothing broken, just adjust the contrast and you are good to go again. Check out the video for the directions. We have all the current models of SAM4s cash register available at discount prices. 

SAM4s cash register manuals and keyboard templates available for free

I often hear from people in search of a keyboard template for the SAM4s cash register of something else. Have you ever needed a manual, cable guide or even software for your cash register and can't seem to find it online?

Well no longer will you need to search in vain for those resources. A new page has been published at the CRG's that has all the resources you could use for almost all the current models and many of the retired models. Visit the site for here when looking for a manual or download for a SAM4s cash register. 

SAM4s SPS-320 Manual

The Cash Register guys are posting free manuals for download on the site which is all about SAM4s cash registers. You can find the manual for the SAM4s SPS-320 on the Free Manual page. While the manual is provided at no cost please do not call them looking for free support if you did not buy your register from them.

Free SAM4s cash register Support

We have recently added self help videos to the Cash Register Guys website. The videos are free for everyone right now however one day soon will be locked down to our customers only. The current line up of videos focus on the SAM4s SPS-520RT and the SPS-300 series but more will be added very soon.

To check out the videos for yourself visit us at SAM4s cash register self help videos.

Low cost unlimited Support for SAM4s Cash Registers

Finally there is an affordable support plan for SAM4s cash registers. For the low monthly price of $12.95 you can reach experienced SAM4s cash register technician to help you with programming, reporting, trouble shooting and more.

If you need support often or just a couple times a year this plan is perfect for you. Wouldn't it be nice to have someone to call when your sales tax changes, or the time changes? Or maybe you have a serious issue balancing your Z report.

Check out this great plan for unlimited SAM4s cash register support or call us for details at 800-863-2274

SAM4s cash register Programming and Support

Our company supports SAM4s cash registers all over North America. SAM4s cash registers are supported by dealers not the SAM4s company. If you are in need of programming help, repairs or upgrading give us a call for a quote. Our minimum fee includes 30 minutes support via the phone, which we find is enough to solve most issues. You can call us and let us know and we can give you an idea of how much time we think would be involved. You can reach us at 800-863-2274 or on the web at SAM4s Cash Register Support

Don't waste time and money trying to figure it out when a small fee can get you up and running in not time at all.

SAM4s SPS-530F video overview

Here is a video overview of the SAM4s SPS-530 FT cash register. Great register for restaurants of all types. I have installed them in everything from table service to cafeterias and everything in between. Lots of options available too like kitchen printer, kitchen video, gift card and credit card interface and much more.

Why would you buy a system that you pay monthly on forever that you will never own when for around $1100.00 you can own a 500 series. Give us a call at 800-863-2274 for sales and support.

Cost of goods report on the SAM4s SPS-520 and 530 cash registers

We have had many customers ask about running a cost of good report for the SAM4s 500 series cash registers. We now have implemented that report. Now at the end of the day, week or month you can run a report to show you by item, cost, selling price and profit. Take a range report or all items and that range will also be totaled out for you.

Don't waste money on a slow cloud based POS system when you have features like these in an affordable and durable system like the SAM4s SPS-520 RT cash register. To for technical support on how to activate these features call us at 800-863-2274

We support SAM4s cash registers

Do you need support for your SAM4s cash register? We support all the SAM4s cash register models including the Tabby and the SAM4s SPS-520RT Cash Register.

We have experience with all the options including EMV credit card interface, text inserter, kitchen printer, liquor control system, pc interface and more.

You need help we offer it. Training and support are not free but is available, call us at 800-863-2274 to get the support you need.