Should you pay for programming when you buy a new cash register?

 

We can program your SAM4s cash register when you buy it.

Get the most from your new cash register and save hours of your time by having us program the register before we ship it to you. The way the process works is first you select the model you want and place your order with custom programming. We will then send you a programming worksheet for the model you ordered. You will complete that form and return to us. That form includes all the information we need to custom program and label your new register. That programming includes tax rates, department names, discounts, payment types, receipt message, graphic logo and more.

Our programming also comes with six months support

One reason our customers have so much success with their new register programmed by us is because this service also includes six months of telephone support. When you first receive your new cash register we will schedule a time with you to teach you how to use your new register. After that initial training you can call and get any of your questions answered that arise as you start using your new cash register. Even if you tax rate increases or you need to make a change and cant recall how, you can call us in those first six months for free (during  our regular business hours). All of this is included in you programming fee. If you did not buy our custom programming service and need help we can still do that for you it would just be chargeable by the half hour. For more information please call 800-863-2274

Yes we support SAM4s Cash Registers regardless of where you bought your register

Do you need technical assistance for your SAM4s Cash Register

Well you are in luck, we do offer support over the phone for all of the SAM4s models. You might be amazed at how much we can do over the phone and of course with one of the more advanced systems we can log in remotely. Before you call please understand we do charge for this support. At the time of this post July 2024 we charge $130.00 per hour with a $70 minimum for thirty minutes. We do charge regardless of the outcome of the call but in most cases we are successful in 30 to 60 minutes. We will attempt to vet you problem in advance to make sure it should be resolvable over the phone.

What will you need to have us help you with your cash register over the phone 

You will need to have a phone at your cash register, you will want to have the programming key and maybe even the service mode key (marked C). When you call to set up the support call please make sure you know the model number of the SAM4s as there are probably twenty different models. Also when you call to arrange a support call we rarely have time to do it when you phone in and we will schedule an appointment with you and a support technician. If it is an emergency please let us know and we will make every attempt to deliver support as quickly as possible. To arrange a support call please call us at 800-863-2274